Delivery Coverage Sand Cat delivers to all governorates within the Arab Republic of Egypt. We partner with reputable courier services to ensure your order reaches you in optimal condition.

Note: We currently do not offer international shipping.

Estimated Delivery Timeframes

Greater Cairo (Cairo, Giza, etc.): 2 to 3 business days.
Alexandria and Delta: 2 to 4 business days.
Upper Egypt & Canal Zone: 4 to 7 business days.
Remote Governorates (Matrouh, Red Sea, etc.): 5 to 7 business days.
Business days are Sunday through Thursday, excluding public holidays.

Order Processing Orders are processed within 1 to 2 business days. Orders placed after 2:00 PM will begin processing the following business day. You will receive a confirmation email once your order is placed, and a notification once it is dispatched.

Order Tracking Once dispatched, you will receive a tracking number via email or SMS. If tracking updates are not available for more than 48 hours, please contact our team.

Failed Delivery Attempts Our courier will attempt delivery up to two times. If the order is returned to us after failed attempts, a re-shipping fee will apply for any new delivery request.

Damaged Items If your order arrives damaged, please take clear photos of the packaging and the item. Contact us at orders@sandcatstore.com within 48 hours of delivery to arrange a replacement or refund.

Contact Us For delivery inquiries:

Email: orders@sandcatstore.com
Response time: within 2 business days.